Questions, answered.
Don't see yours? Ask me directly. I'm happy to talk it through.
About AI
Is AI actually useful for a small business?
Often, yes, for specific jobs: answering common questions, drafting quotes and emails, replying to reviews, sorting paperwork and writing marketing content. It isn't magic, and it doesn't replace knowing your business. The AI Audit is how we find out where it fits for you.
Do I need to be good with technology?
No. I set everything up and show you and your team how to use it, in plain English.
Will AI replace my staff?
That isn't the goal. The goal is taking repetitive busywork off their plate so they have more time for customers and the work only people can do.
Does AI make mistakes?
Yes, sometimes confidently. That's why everything I set up keeps a person in charge of what goes out to customers, and why training covers how to check its work.
Which AI tools do you use?
Whatever fits the job and your budget, including ChatGPT, Claude, Microsoft Copilot and Google Gemini, plus automation tools like Zapier and Make. I'm not tied to any one company.
Pricing and contracts
How much does it cost?
Each service page lists a starting price. Projects get a fixed price in writing before any work starts, so there are no surprise bills.
Do you require long contracts?
No. Monthly plans are month to month, and you can cancel any time.
Who pays for the software and ads?
You do, directly to the company. That keeps everything in your name and lets you see exactly what you spend. I'll list every expected cost up front.
How do I pay?
Projects are half up front and half at launch. Anything under $500 is paid up front. Monthly plans are billed on the 1st of each month, and you can cancel any time. Extra work outside a plan is $95 an hour, always quoted before I start.
Your data and accounts
Is my customers' data safe?
Every client gets a one-page data plan showing which tools touch their information and what stays out of them. Sensitive details never go into AI tools without your written OK. Read the full data policy.
Do I own my website and accounts?
Yes. Domains, websites, ad accounts, email lists and AI tools are set up in your name. If we stop working together, everything stays with you.
Will you need my passwords?
Where possible, you add me as a user or manager on your accounts instead of sharing passwords, and you can remove that access any time.
Working together
What areas do you serve?
Tahlequah, Cherokee County and Northeast Oklahoma in person, including Muskogee, Stilwell, Fort Gibson and Lake Tenkiller. Anywhere else by video.
Can we meet in person?
Yes. Coffee in town, or at your shop. Video works too if that's easier.
How quickly do you respond?
I aim to reply to messages within one business day, and sooner for clients on a monthly plan.
Can you work on a site or system someone else built?
Usually, yes. I'll take a look first and tell you honestly what shape it's in.
Not sure where to start?
Book an AI audit. In 90 minutes you'll know exactly where AI fits in your business, and where it doesn't.